Effective Date: 17 September 2024
Welcome to Kinetic Kneads Sports Massage. By accessing or using our website, kinetickneads.co.za, and booking services with us, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must refrain from using our website and services.
1. General Information
Business Name: Kinetic Kneads Sports Massage
Website: kinetickneads.co.za
Email: dannhauserhanneke@gmail.com
Address: 21 3rd Ave, Parys, Free State, South Africa, 9585
These terms apply to all users of our website and customers of our services. By using our website or booking any of our services, you confirm that you have read, understood, and agree to these terms.
2. Services Offered
Kinetic Kneads Sports Massage provides in-person sports massage sessions. These sessions are designed to aid in muscle recovery, relieve stress, and enhance athletic performance. Our services are not intended to replace medical treatment or be a substitute for professional medical advice.
3. Booking and Payment
3.1. Booking Process
You can book sports massage sessions through our website, over the phone, or via email. By booking a session, you agree to provide accurate information necessary for the delivery of the service, including any relevant medical history that may affect the massage therapy.
3.2. Payments
Full payment for services is required at the time of booking unless otherwise specified. We accept major credit cards, EFT payments, and other methods as indicated on our website. You may be directed to third-party payment processors, and by making a payment, you agree to their terms of service.
3.3. Cancellations and Refunds
- Cancellations: You may cancel or reschedule your booking up to 24 hours before your appointment. Cancellations made less than 24 hours before your session will incur a cancellation fee equivalent to 50% of the session cost.
- Refunds: Refunds are generally not provided for completed services. However, if there is an issue with the service provided, please contact us within 48 hours, and we will address your concerns on a case-by-case basis.
4. Client Responsibilities
4.1. Health and Safety
Before your massage session, you must disclose any medical conditions, injuries, or physical limitations that may affect the treatment. You acknowledge that you are responsible for your health and that the massage therapy services provided by Kinetic Kneads Sports Massage do not constitute medical treatment or advice.
4.2. Punctuality
Please arrive on time for your session. If you arrive late, your session may be shortened, and you will still be charged the full price for the service.
5. Use of the Website
5.1. Website Content
All content on the website, including text, images, graphics, and logos, is owned by or licensed to Kinetic Kneads Sports Massage. You may not use, copy, or distribute any content from the website without prior written consent from us.
5.2. User Conduct
By using this website, you agree:
- Not to upload, post, or transmit any content that is unlawful, defamatory, or infringing on others’ rights.
- Not to attempt to hack, overload, or disable the website.
- Not to impersonate any person or misrepresent your affiliation with any person or entity.
5.3. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. These websites are not under our control, and we are not responsible for their content, accuracy, or privacy practices. You use third-party websites at your own risk.
6. Limitation of Liability
Kinetic Kneads Sports Massage will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services or website, including but not limited to loss of income, injury, or medical complications related to the use of our services.
While we strive to ensure that our services are safe and effective, you acknowledge that there are inherent risks associated with sports massage therapy, and you assume full responsibility for any risks involved.
7. Indemnification
You agree to indemnify, defend, and hold harmless Kinetic Kneads Sports Massage, its employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of our website or services, your breach of these Terms and Conditions, or any violation of applicable law.
8. Privacy
Your use of the website and our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website or services, you consent to the practices outlined in our Privacy Policy.
9. Intellectual Property
All intellectual property rights in the website and its contents, including trademarks, designs, and copyright, are owned by or licensed to Kinetic Kneads Sports Massage. Unauthorized use of any intellectual property is strictly prohibited.
10. Changes to These Terms
We reserve the right to amend or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. Your continued use of the website or our services after such changes constitutes your acceptance of the revised terms.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: dannhauserhanneke@gmail.com
Address: 21 3rd Ave, Parys, Free State, South Africa, 9585